Orders, shipping & delivery
How much is the delivery?
HONG KONG LOCAL - USD 5 (SF Express next day delivery)
FREE HONG KONG LOCAL DELIVERY COST on order over USD 50
Do you ship worldwide?
YES! We ship worldwide. No stress! We have a standard international rate.
INTERNATIONAL SHIPPING - USD 5 (7-14 working days)
FREE INTERNATIONAL SHIPPING on orders over USD 50 (after discounts)
Can I get it faster?
INTERNATIONAL EXPRESS FEDEX SHIPPING - USD 40 (1-4 working days)
FREE EXPRESS FEDEX SHIPPING on orders over USD 400 (after discounts)
When will my order ship?
In stock pieces currently ship in 5-7 business days. Processing time will be longer during promotions.
If we are out of stock on an item that you've ordered, we will notify you via email and a swap for an in-stock style can be made.
For all custom orders, we have a lead time of 2 to 3 weeks.
If the Orders that contain both in stock and custom made items, we will partial ship your items that are ready sooner.
Once an order has been shipped, we are unable to adjust or cancel your order.
What if my orders get lost in transit?
If your order gets lost during transit, please email us right away. We'll work with the shipping company to locate your package and replace the item if necessary.
Threecirclez is not liable for missing packages when tracking dictates it has been delivered.
Custom charges, VAT, duty fees or any associated fees are the responsibility of the purchaser.
We do not alter the amount of your purchase on your shipping form to bypass customs. It is a federal offense which can result in a hefty fine or the package being confiscated.
We are not responsible for delayed delivery of packages due to custom issues.
Some destination postal operations are still under the influence of the pandemic and delays or even suspends in mail delivery are expected. We cannot be held responsible for these situations.
Please check with us or your local courier before ordering.
If you have had a parcel being held up, please be assured that our tracking will keep an eye on movements and although it may take a little longer, your parcel will still arrive.
We will continue to monitor changes and make appropriate decisions accordingly.
Stay home, stay safe! This too shall pass!